Call Jim, The Irishman

Call Jim, The Irishman

Salesman (noun): a man whose job involves selling or promoting commercial products, either in a store or visiting locations to get orders.

One of our core beliefs is providing customers with free, no obligation quotes, on their time and most often at their home. Inviting someone into your home 20 years ago whether you knew them or not was much easier. Today we find ourselves scrutinizing everything and everyone because the world is a bit less delicate than it used to be.

With that in mind and an understanding that our people represent our company we take great care when adding to our professional team. We even perform background checks.

Meet the Irishman, Jim Lavelle. Jim joined the Overhead Door of Albany™ team just 2 short years ago. Jim came to us from the New York State Troopers where he patrolled some of the most northernmost points in our great state. Prior to
that he was in the United States Air Force. He’s as solid as they come.

With a great sense of humor, always a friendly smile, Jim plays a very important part in our company. Jim is a residential sales person. He probably makes about 350-400 appointments each year with the awesome customers we serve.

So the next time you’re in need of a quote for a garage door, garage door opener, or a repair call our office (518) 348-0444 and ask for Jim, Jimmy, The Irishman, Mr. Lavelle, or the guy in the Facebook Photo. We’ll know who you’re talking about and we also know you’ll be extremely happy you talked to Jim.

Your Overhead Door Company of Albany™ Team

Yes. Our technicians repair all major garage door and opener brands, and our Clifton Park warehouse stocks parts for almost any make or model. Request service online or call 1-800-688-4312.

It can be. Springs are under extreme tension, and once one fails the door becomes far too heavy to lift safely. Stop using the door, keep people and pets away from it, and call us. Replacing a spring is quick and inexpensive compared to the damage or injury a failed spring can cause.

We strongly recommend against it unless you are trained on torsion springs. The stored tension can cause serious injury. Our technicians carry the right springs and tools to do the job safely, usually in a single visit.

Usually yes. Both springs have done the same amount of work, so when one breaks the other rarely lasts much longer. Replacing both at once saves you a second service call.

Often, yes. Individual sections can usually be ordered and replaced on current door models. If the door is older or several panels are damaged, we will give you an honest comparison between panel replacement and a new door.

We can provide service outside normal business hours. If your door fails at a bad time, call 1-800-688-4312 and we will work out the fastest way to help.

With eight service trucks working across the Capital Region and stocked parts on board, most repairs are scheduled promptly and finished in one visit. Call us and we will give you a realistic timeframe based on where you are and what the door is doing.

Most doors are ordered and received within about 15 business days. From there our scheduling team will set an installation date and time that fits your schedule.