Overhead Door Company of Albany™ Emergency Service Available. Call 1-800-688-4312

Inspecting Your Garage Door Cables

We’re glad you made your way to this page. Inspecting your garage door cables literally takes 2 minutes. It just might be the most important inspection you do.

Inspect your cables with your door in both the up and closed position. Take a peek at the cables running along either side and look for any fraying or kinking at any point on the cable. We sometimes use a small flashlight to trace the cable for easier viewing. A frayed cable is unsafe and should be replaced. A kinked cable is usually indicative of a problem your garage door had during operation and should also be investigated.

If you happen to find either of these two issues please call us so we can help you determine the severity. NOTE: Please, we urge you, do not to attempt to replace garage door cables yourself. They are under heavy tension and can be dangerous. Please call a trained service company for this type of repair even if it’s not us.

The Overhead Door™ Help Line: (800) 688-4312

If they look straight, smooth, and intact you’re all set.

Nice work everybody!

Your Overhead Door™ Team

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Frequently Asked Questions

From garage door installation and repairs to openers and maintenance, our experienced team is here to

help homeowners and businesses find the right solutions for safe, reliable, and long-lasting performance.

Yes. Our technicians repair all major garage door and opener brands, and our Clifton Park warehouse stocks parts for almost any make or model. Request service online or call 1-800-688-4312.

It can be. Springs are under extreme tension, and once one fails the door becomes far too heavy to lift safely. Stop using the door, keep people and pets away from it, and call us. Replacing a spring is quick and inexpensive compared to the damage or injury a failed spring can cause.

We strongly recommend against it unless you are trained on torsion springs. The stored tension can cause serious injury. Our technicians carry the right springs and tools to do the job safely, usually in a single visit.

Usually yes. Both springs have done the same amount of work, so when one breaks the other rarely lasts much longer. Replacing both at once saves you a second service call.

Often, yes. Individual sections can usually be ordered and replaced on current door models. If the door is older or several panels are damaged, we will give you an honest comparison between panel replacement and a new door.

We can provide service outside normal business hours. If your door fails at a bad time, call 1-800-688-4312 and we will work out the fastest way to help.

With eight service trucks working across the Capital Region and stocked parts on board, most repairs are scheduled promptly and finished in one visit. Call us and we will give you a realistic timeframe based on where you are and what the door is doing.

Most doors are ordered and received within about 15 business days. From there our scheduling team will set an installation date and time that fits your schedule.

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Installing & Repairing Garage Doors for over 20 Years

We are your fast, friendly garage door experts serving our friends & neighbors in the Capital Region and beyond.

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