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Overhead Door Company of Albany™
Emergency Service Available.
Call 1-800-688-4312
Frequently Asked Questions
From garage door installation and repairs to openers and maintenance, our experienced team is here to
help homeowners and businesses find the right solutions for safe, reliable, and long-lasting performance.
Yes. Our technicians repair all major garage door and opener brands, and our Clifton Park warehouse stocks parts for almost any make or model. Request service online or call 1-800-688-4312.
It can be. Springs are under extreme tension, and once one fails the door becomes far too heavy to lift safely. Stop using the door, keep people and pets away from it, and call us. Replacing a spring is quick and inexpensive compared to the damage or injury a failed spring can cause.
We strongly recommend against it unless you are trained on torsion springs. The stored tension can cause serious injury. Our technicians carry the right springs and tools to do the job safely, usually in a single visit.
Usually yes. Both springs have done the same amount of work, so when one breaks the other rarely lasts much longer. Replacing both at once saves you a second service call.
Often, yes. Individual sections can usually be ordered and replaced on current door models. If the door is older or several panels are damaged, we will give you an honest comparison between panel replacement and a new door.
We can provide service outside normal business hours. If your door fails at a bad time, call 1-800-688-4312 and we will work out the fastest way to help.
With eight service trucks working across the Capital Region and stocked parts on board, most repairs are scheduled promptly and finished in one visit. Call us and we will give you a realistic timeframe based on where you are and what the door is doing.
Most doors are ordered and received within about 15 business days. From there our scheduling team will set an installation date and time that fits your schedule.
High Praise From Our Customers
Evan and Dylan showed up on time, did a wonderful job and are a great model for young men that show quality work ethic. The young men that are a part of the workforce should be commended for their self motivation and commitment to a company. Excellent quality gentlemen, and their parents should be proud! I’m so glad to have chosen Overhead Doors to replace our garage door.
The service people who came were professional, fast, and went above and beyond. Not only did they fix the issue we were having in the moment, they told me how to maintain the garage door so we would have fewer issues going forward.
On time arrival, Rapid diagnosis and fix of issue, along with tune-up of tracks and tension, sprayed lubricant on hinges. Excellent job so that the remote controlled garage door now works smoothly and reliably.
Excellent and timely service and products.
Timely and quality
Overhead doors continues to provide outstanding service. I was able to get my repair done quickly and reasonably priced.
The OHD Company has been there for us in our time of need! They always seem to get us in quickly and provide great service, and if something's not right they fix it. Very happy with our most recent purchase and installation!
The two gentlemen who worked on my door issues which were several including a defective keypad, were amazing. In addition to fixing my problems they oiled my springs and cleaned the electronic eyes at no extra charge. Very helpful in maintaining longterm efficiency of the garage door system!
